Salesforce Administrator

EnableComp United States RemoteApplySaveSave Salesforce Administrator at EnableCompShow more options

About the job

Recognized as a 2023 Top Workplace by the Tennessean, EnableComp is the leading source of revenue cycle management solutions for complex claims in the US. We proudly partner with well over 1000+ hospitals across the US to help them maximize their revenue from complex claims.

Our Mission

We partner with healthcare providers to maximize reimbursement from complex claims payers by having the best people, processes, products and performance.

Our Vision

We enable healthcare providers to do what they do best.

Position Summary

The Salesforce Administrator is responsible for optimizing our Salesforce platform to support the dynamic needs of our expanding sales team. This role will collaborate closely with sales leadership and cross-functional stakeholders to streamline processes, drive productivity, and maximize the effectiveness of Salesforce in driving revenue growth. This role offers an exciting opportunity to play a key role in driving efficiency, productivity, and success within our sales organization through Salesforce customization and support.

Key Responsibilities

Collaborate with sales leadership and stakeholders to understand business requirements and translate them into scalable Salesforce solutions.
Customize, configure, and maintain Salesforce to support the end-to-end sales process, including lead management, opportunity tracking, pipeline management, and reporting.
Leads Salesforce strategy to track and analyze key metrics including variance analysis, pipeline growth, win/loss, opportunities and sales by product, and quota attainment in partnership with the Finance organization.
Develop and maintain custom reports, dashboards, and analytics to provide insights into sales performance, pipeline health, and forecasting accuracy.
Implement and optimize Salesforce automation tools, including workflows, process builder, and approval processes, to streamline sales operations and improve efficiency.
Ensure data integrity and quality within Salesforce by implementing best practices for data management, including data cleansing, deduplication, and normalization.
Develop and execute plan to integrate Salesforce data from acquired entities, including previous experience consolidating instances of Salesforce preferred.
Provide ongoing training, support, and documentation to empower sales users to leverage Salesforce effectively and efficiently.
Stay current with Salesforce releases, features, and best practices to recommend and implement new functionality and enhancements to support evolving business needs.
Robust understanding of and ability to navigate within Salesforce; knowledgeable about key fields, processes, etc., within Salesforce and able to navigate in order to ensure current Salesforce instance is as adept as possible to support the growing needs of the organization.
Design and maintain custom dashboards to measure performance, account management throughput and activity.
Delivers reporting and executive analysis for Sales meetings, including extraction of SF.com data for ad-hoc reporting.
Other duties as required.

Requirements And Qualifications

Bachelor’s Degree required.
1-3+ years of experience as a Salesforce Administrator, with a focus on supporting growing sales organizations.
Salesforce Administrator certification required.
Proficiency in Salesforce configuration, customization, and administration, including but not limited to user management, workflow automation, and data management.
Strong understanding of sales processes, methodologies, and best practices, with experience implementing sales-related solutions within Salesforce.
Excellent communication, analytical, and problem-solving skills, with the ability to collaborate effectively with cross-functional teams.
Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced, dynamic environment.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Work experience within healthcare preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations And Prerequisites

Superior written and verbal communication skills.
Professional maturity demonstrated through communication with all levels of the organization.
Results oriented, performance and deadline driven.
Highly detail oriented and organized.
Excellent time management skills with ability to prioritize schedule and critical tasks.
Highly proficient at analyzing and interpreting data. Excellent analytical and problem-solving skills, combined with strong business judgement and ability to present in a clear and compelling manner.
Proficient in MS office for the purpose of generating spreadsheets, reports and creating presentations, etc. (Excel, PowerPoint, Word)
Proficient in Salesforce reporting, dashboards, and terminology.
Ability to work independently or part of a team.
Proven ability to coach, develop, evaluate and mentor staff.
Occasional travel required as needed – standing quarterly commitment to office.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it! Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

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